Free shipping on all India orders | Cash on Delivery Available | Easy Returns
Return & Refund
At Antique Roots, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer an easy return and refund process.
Return Policy
We offer a 15-day return policy from the date of delivery.
To be eligible for a return:
- The item must be unused and in its original condition
- The product must be in its original packaging
- Proof of purchase (order ID or invoice) is required
Non-Returnable Items
Certain items may not be eligible for return, including:
- Items that are damaged due to misuse
- Products without original packaging
- Items marked as final sale (if applicable)
Return Process
To initiate a return:
- Contact us via email or WhatsApp within 15 days of delivery
- Share your order details and reason for return
- Our team will guide you through the return process
Refund Policy
Once your returned item is received and inspected:
- Approved refunds will be processed within 5–7 business days
- Refund will be credited to the original payment method
Damaged or Defective Products
If you receive a damaged or defective item:
- Contact us within 48 hours of delivery
- Share clear photos of the product
- We will arrange a replacement or full refund
Cancellation Policy
Orders can be cancelled before they are shipped. Once shipped, cancellation is not possible.
Contact Us
For any return or refund queries:
Email: contact@antiqueroots.com
Phone / WhatsApp: +91 98783 47507